We love hearing from producers, engineers, artists, educators, and partners. Whether you need help with a plugin, want to explore a collaboration, or just want to say hello, here is how to reach us.
For installation issues, license questions, bug reports, or DAW setup help, the fastest way to get assistance is through our Help Center or by emailing support@monakaiaudio.com. We aim to respond to all support requests within 1–2 business days.
Interested in custom plugin development, sound design, educational partnerships, licensing, or distribution? Visit our Business Inquiries page or email business@monakaiaudio.com.
Journalists, reviewers, and content creators can download assets from our Press Kit or reach out directly for review copies, interviews, and partnership opportunities.
Our small team is based in the United States and typically responds to emails Monday through Friday, excluding holidays. Complex technical issues may take a little longer, but we will keep you updated.